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Privacy Policy

Privacy Policy

This Privacy Policy explains how AirWall Giraffe processes personal data when users visit airwallgiraffe.christmas, register for professional development courses, communicate with us, or otherwise use the site. It also describes cookie use, data sharing, retention, and the rights available under applicable privacy law.

Terms of Service Contact
Effective Date As stated in policy
Scope All users of our services
Questions Contact
Data category

Personal Data We Collect

We may collect identifiers and contact details, account and course registration information, payment-related records where applicable, communications sent to us, and technical data such as device type, browser information, log data, and usage patterns. Where users take professional development courses, we may also process progress, attendance, assessment, and completion records.

The categories of data collected depend on how users interact with the site and services.
Collection source

Sources of Personal Data

We receive data directly when users create accounts, enroll in courses, submit forms, or contact us. We also collect data automatically through the website and related tools, including cookies and similar technologies. In some cases, we receive limited information from payment processors, hosting providers, analytics services, or other operational partners that support the site.

Information is obtained from users, their devices, and service providers involved in site operation.
Cookie type

Types of Cookies

We use essential cookies to support site security, session management, and core functionality. Preference cookies help remember settings and improve usability. Analytics cookies help us understand how the site is used so we can maintain and improve course delivery and navigation. Cookies may be session-based or persistent, depending on their purpose.

Cookie categories are limited to operational, preference, and analytics functions.
User control

Cookie Controls

We use standard cookie controls to manage non-essential cookies. Users can usually block or delete cookies through browser settings, and some browsers allow preferences to be set for specific sites. If certain cookies are disabled, parts of the site may not function as intended. Where required, we also present a consent mechanism for non-essential cookies.

Cookie choices can be adjusted through browser settings and, where available, on-site controls.
01 · Purpose

How We Use Personal Data

We use personal data to provide and manage course access, create and maintain user accounts, process registrations and payments where applicable, communicate about enrolment or support matters, monitor site performance, protect the security and integrity of the website, comply with legal obligations, and improve the delivery of our professional development services.

Processing is limited to operational, educational, security, and compliance needs.
02 · Sharing

Service Providers and Partners

We may share personal data with hosting, analytics, payment, communications, security, and course administration providers that support the operation of the site. These partners act under contractual or other confidentiality obligations and may process data only for the services they provide to us. We do not authorise them to use personal data for their own unrelated purposes.

Service providers receive only the information needed to perform their assigned functions.
03 · Legal basis

Legal Disclosures

We may disclose personal data to public authorities, courts, regulators, or other parties where disclosure is required by law or necessary to respond to lawful requests. We may also share information when needed to protect our rights, investigate misuse, or enforce our terms and policies. Any disclosure is limited to what is reasonably necessary for the relevant purpose.

Disclosure may occur when a legal duty, court order, or similar obligation applies.

Contact Information

Privacy email
[email protected]
Telephone
+596 696 86 78 96
Mailing address
1 Avenue Jean-Marie Tjibaou, 97227 Sainte-Anne
Privacy inquiries

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page
GDPR

Regulation

GDPR Overview

Where the GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or our legitimate interests, depending on the activity involved. We apply data minimisation, purpose limitation, and storage limitation principles, and we take reasonable steps to keep personal data accurate and secure.

Because AirWall Giraffe operates for users in or from the European Economic Area, GDPR principles apply where the regulation is relevant to our processing activities.
Reference materials
RegulationGeneral Data Protection Regulation (GDPR) - EUR-Lex
Supervisory AuthorityEuropean Data Protection Board
This section is intended for users whose data is protected by the GDPR.

Your privacy rights

GDPR Rights

Where the GDPR applies, individuals may have rights to access, rectify, erase, restrict, or object to processing, and to receive a copy of certain data in a portable format. Where processing is based on consent, consent may be withdrawn at any time without affecting prior processing. Individuals may also raise concerns with the competent supervisory authority.

GDPR rights are available only to the extent they apply to the relevant processing activity.
User Rights

Your Rights

Subject to applicable law, users may have rights to access their data, request correction, ask for deletion, object to certain processing, or request restriction of processing. In some cases, users may also request portability of data they provided. We may need to verify identity before responding to a request and may decline requests where legal grounds require us to retain or continue processing the data.

Available rights may vary depending on the legal basis and the nature of the processing.
Requests

Submitting Requests

To exercise a privacy right, users should submit a clear request through the contact details in this policy and describe the data or processing activity involved. We may ask for information needed to confirm identity and locate the relevant records. If a request is complex or numerous, our response may take longer within the limits allowed by law.

Requests are handled through a verification process before any substantive response is provided.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purpose for which it was collected, including course administration, account management, support, security, and compliance. Some records may be retained longer where required by law, for dispute handling, or to establish or defend legal claims. When data is no longer needed, we delete it or anonymise it where feasible.

Retention periods depend on the purpose of collection and any legal or accounting requirements.
Policy Updates

Policy Changes

When we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version becomes effective when posted unless a later effective date is stated. Users should review the policy periodically to stay informed about current practices.

We may revise this policy to reflect legal, technical, or operational changes.